“Settings” “Bluetooth” “Menu” “BT Smart settings” “Disable”.Q1 I’ve never been able to establish a (pairing) connection between the watch and phone.
Check if the phone model and its operating system are supported by the watch.
For information about supported phone models, visit the CASIO Website.
CASIO WATCHES needs to be installed on your phone in order to connect with the watch.
Configure the phone’s Bluetooth settings. For details about setting procedures, see your phone documentation.
Some phones need to have BT Smart disabled to use CASIO WATCHES. For details about setting procedures, see your phone documentation.
On the Home Screen, tap: “Menu” “Settings” “Bluetooth” “Menu” “BT Smart settings” “Disable”.
Q1 The watch will not re-connect with the phone after they are disconnected.
The watch cannot re-connect with the phone unless CASIO WATCHES is running on the phone. On the phone Home Screen, tap the “CASIO WATCHES” icon.
Next, on the watch, hold down MODE (C) for about two seconds to enter the Timekeeping Mode. After that, hold down CONNECT (D) for about two seconds to establish a connection between the watch and phone.
Turn the phone off and then back on again. On the Home Screen, tap the “CASIO WATCHES” icon.
Next, on the watch, hold down MODE (C) for about two seconds to enter the Timekeeping Mode. After that, hold down CONNECT (D) for about two seconds to establish a connection between the watch and phone.
Connection with a phone is not possible while there is 30 seconds or less remaining on a countdown timer operation. Stop the countdown operation before connecting with the phone.
Q2 I can’t connect while my phone is in the Airplane Mode.
After exiting the phone’s Airplane Mode, go to its Home Screen and tap the “CASIO WATCHES” icon.
Next, on the watch, hold down MODE (C) for about two seconds to enter the Timekeeping Mode. After that, hold down CONNECT (D) for about two seconds to establish a connection between the watch and phone.
Q3 I changed the phone’s Bluetooth from enabled to disabled, and now I can’t connect anymore.
On the phone, change the Bluetooth setting from disabled to enabled, and then go to the Home Screen and tap the “CASIO WATCHES” icon.
Next, on the watch, hold down MODE (C) for about two seconds to enter the Timekeeping Mode. After that, hold down CONNECT (D) for about two seconds to establish a connection between the watch and phone.
Q4 I can’t connect after turning off the phone.
Turn on the phone. On the Home Screen, tap the “CASIO WATCHES” icon.
Next, on the watch, hold down MODE (C) for about two seconds to enter the Timekeeping Mode. After that, hold down CONNECT (D) for about two seconds to establish a connection between the watch and phone.
Q1 I can’t establish a connection between the phone and watch.
Turn the phone off and then back on again. On the Home Screen, tap the “CASIO WATCHES” icon.
Next, on the watch, hold down MODE (C) for about two seconds to enter the Timekeeping Mode. After that, hold down CONNECT (D) for about two seconds to establish a connection between the watch and phone.
After deleting pairing information from CASIO WATCHES, re-pair them.
Use the procedure below to delete the pairing information from the watch, and then re-pair the watch and phone.
Hold down (C) for about two seconds to enter the Timekeeping Mode.
Hold down (A) until [SET] stops flashing on the display.
Press (C).
Hold down (B) until [CLR] stops flashing on the display.
Press (A) to exit the setting screen.
Q1 Connecting the current watch to another phone.
Pair the watch with the phone.
Q1 When does the watch adjust is time?
The watch will connect with the phone and perform auto time adjustment at around 12:30 a.m., 6:30 a.m., 12:30 p.m. and 6:30 p.m. The connection is automatically terminated after auto time adjustment is complete.
Q2 Auto time adjustment does not start.
Note that auto time adjustment is not performed for 24 hours after swapping of the Home Time and World Time, or after the time setting is adjusted manually on the watch. Auto time adjustment will resume 24 hours after either of the above operations is performed.
Auto time adjustment will not be performed at the scheduled times unless it is enabled. Enable auto time adjustment.
Q3 Time is not displayed correctly.
The phone’s time setting may be incorrect because it is unable to connect with its network due to being out of range, etc. If this happens, connect the phone to its network and then adjust the time setting.
Q1 Displayed step count is not correct.
While the watch is on your wrist, the pedometer may detect non-step movements and count them as steps.
Also, step count problems can also be caused by how the watch is being worn and abnormal arm movement while walking.
Q2 The step count does not increase.
The step count is not displayed at the beginning of a walk in order to avoid miscounting of non-walking movements.
It appears only after you have continued walking for about 10 seconds, with the number of steps you took during the first 10 seconds included in to the total.
Q3 [ERR] appears when using the pedometer.
[ERR] (error) indicates that sensor operation is disabled because of sensor or internal circuitry malfunction.
If the indicator remains on the display for more than three minutes or if it frequently appears, it could indicate a faulty sensor.
Q1 The alarm does not sound.
Is the alarm setting turned on? If it isn’t, turn it on so it will sound.
Q1 I don’t know what mode the watch is in.
You can determine the current mode by checking the watch display. Use (C) to navigate between modes.
Q2 All hands are stopped and buttons do not work.
The battery is dead. Request battery replacement by your original retailer or authorized CASIO service center.
Q3 The hands suddenly start moving at high speed.
This is due to one of the reasons below, and does not indicate malfunction. Simply wait until normal hand movement resumes.
Q4 The current time indicated by the watch is off by one hour or 30 minutes.
The summer time setting is not correct. Select the correct setting.
Q5 The time indicated by the hands is different from the digital time.
Strong magnetism or impact can cause the hands to go out of alignment. Adjust hand alignment.
Q1 is flashing on the digital display.
This indicates that battery power is getting low. Request battery replacement by your original retailer or authorized CASIO service center.
Q2 [R] is flashing on the digital display.
This happens when battery power is low or after the light or some other function is turned on repeatedly over a short amount of time, which temporarily runs down the battery. All functions other than timekeeping are disabled while [R] is flashing on the display.
If [R] remains on the display or if it keeps appearing, it may indicate that the battery needs to be replaced.
Request battery replacement by your original retailer or authorized CASIO service center.
